We are recruiting for one of the largest training and coaching organisations, based in Wales but operating largely in England. They primarily provide a range of industry leading Apprenticeships in Adult Care and in Management throughout the UK.
Using modern systems, you will be speaking to key people within the Health and Social Care sector about their training needs. You will become a funding expert, able to talk to customers about different funding and incentives that are available to them. Your customers will trust your honesty and integrity and you will manage any customer you bring on, account managing them into the future.
The role will evolve from a new business one, into an account management role as you win business. After not long at all, you will be able to bring on a lot of sales from your accounts, reducing the amount of new business activity. For your accounts, you will provide the latest information on funding as well as learner progress. You will deal with any matters arising and understand the ongoing need for training.
Must Have’s:
- Experience in a similar role
- Happy in a new business role
- Confidence to talk to people no matter who they are
- Listening skills – be able to listen to what people are saying and absorb that content
- Excellent Customer Service skills
- Self-motivated and able to “get going” without prompting
- Attention to detail and pride in their work
- Able to learn and absorb information