We are currently recruiting exclusively for a Commercial and Fleet Insurance brokerage based in
Bristol. They are currently a small team who are passionate about their culture and their focus on Customer Service is second to none.
They are seeking a motivated, hungry, customer focussed Insurance Broker who has experience working either withing Motor or Fleet Insurance. As an Insurance Broker, you will be responsible for assisting clients in finding the best insurance coverage options to meet their needs. This is a dynamic role that requires excellent communication skills, strong customer service abilities, and a deep understanding of insurance products and sales.
This role is 100% inbound, where potential new customers have already been qualified and are calling in for a quote.
Responsibilities:
- Communicate with clients to understand their insurance needs and provide appropriate recommendations.
- Analyse client's current insurance policies and identify any gaps in coverage.
- Market insurance products to Insurers.
- Negotiate with insurance providers on behalf of clients to secure the best rates and terms.
- Assist clients in completing insurance applications and other necessary paperwork.
- Provide exceptional customer service by addressing client inquiries and resolving any issues that arise.
Required Skills and Experience:
- Strong customer service skills, with the ability to build rapport and establish trust with clients.
- Knowledge and experience working within Motor Insurance.
- Experience of an Insurance Operating system, preferably Acturis.
- Ability to analyse client's needs and recommend appropriate coverage options.
- Excellent negotiation skills to secure favourable rates for clients.