Shift Pattern:
Monday to Friday (plus occasional weekends)
40 hours per week (plus additional hours where needed)
Split Shifts (early morning, daytime and evenings)
On-call responsibility as part of a rota
You will need excellent communication skills, flexibility to work and calmness under pressure. The role covers multiple sites during a day, covering planned and unplanned absence and some working across split shifts. This role is a hands-on cleaning position as well as a supervisory role. Your supervisory duties may include interviewing, inducting and training new starters as well as coaching existing employees, where necessary
Responsibilities:
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Act as first point of contact to cover holidays and/or troubleshoot any issues
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Support the Area Manager to manage the contracts with customers, handling any queries that arise and finding solutions
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Assist the Area Manager with any employee issues, where necessary
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General cleaning duties including, but not limited to; dusting, mopping, hoovering, emptying bins, deep cleans
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Operate a range of machinery including scrubber driers, buffing machines plus those to strip and seal floors
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Supervise Trial Clean interviews for potential new cleaners, as required
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Help train and develop new starters and existing colleagues as appropriate
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Previous experience of cleaning in commercial premises would be advantageous but is not essential
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Supervisory experience is desirable
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Other ad hoc duties, where needed, to support the business
Person Specification:
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Confident interpersonal and verbal communication skills
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Problem solving skills and ability to think on your feet using your initiative
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Ability to plan and prioritise a busy work schedule
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Keen eye for detail, accuracy and high standards
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Motivated to deliver great customer service
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Flexible approach to work outside of the standard 9-5
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A desire to learn and continually develop yourself and others
A Full driving licence is essential as this role involves daily independent travel in a company vehicle
Successful applicants will be required to undertake a Enhanced DBS check.